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The Pawrents San Francisco

Daycare Service Agreement

Pawrents daycare services agreement
1. By acknowledging this agreement (“agreement”) and leaving your pet (“pet”) with pawrents llc and/or its partner and/or affiliate companies (“pawrents”), you as owner/guardian (“pet parent” or “i”) certify to the accuracy of all information provided to pawrents about the pet. Pawrents reserves the right to deny admittance to the pet or any pet for any reason at any time.
2. I specifically represent that i am the sole pet parent of the pet, free and clear of all liens or encumbrances.
3. I specifically represent to pawrents that, to my knowledge, the pet has not been exposed to any contagious diseases within the 30-day period prior to pick-up. I understand that each time the pet is brought to pawrents, i am recertifying that the pet is in good health and has not had any communicable illness of any kind for 30 days prior to pick-up. I further agree to provide pawrents with proof of required vaccinations upon request and prior to pick-up. In addition, i agree that if any fleas or ticks are discovered on the pet during pick-up or at any time during the pet’s stay, pawrents will administer a flea bath to the pet at pet parent’s expense.
4. I agree to pay all posted fees for day care services, veterinary services and grooming or other services owed for the duration of the pet’s stay for any scheduled reservation under this agreement. I understand that payment for services are due no later than time of drop-off and that only credit card payment is accepted. All charges incurred by pet parent and not previously paid shall be payable upon pickup or delivery of the pet, or, in pawrents’ sole discretion, when billed by pawrents at the address listed on this contract. I further agree that the pet shall not leave the facility until all charges due are paid by pet parent or proper payment arrangements are agreed upon by both parties.
6. I understand that my email address may be added to the pawrents newsletter and my phone number and/or email address will be used for sending out text reviews of pawrents , which i can choose an option to opt out. I understand that my email address and phone number will be used to contact me regarding the pet and reservations and, even if i opt out of marketing emails and newsletters, i will still receive emails and other communications that pawrents deems necessary for the care of the pet, including use of my profile, reservation confirmations, and updates to the care for the pet.
7. While pawrents makes every effort to ensure that pets staying at a pawrents’ location are healthy by requiring pet parents to affirmatively represent that all vaccines for their pet are current and that they do not believe that their pet has a communicable illness, i acknowledge and i am aware that the employees of pawrents are not veterinarians and do not have backgrounds in animal medicine and are not expected to diagnose or detect illnesses in the pets that are staying at a pawrents’ location. In addition, i acknowledge, and i am aware that vaccines do not protect against all communicable illnesses that may affect a pet.
8. I acknowledge and agree that i am assuming all risk of illness, disease, harm or otherwise to the pet by allowing the pet to stay at a pawrents’ location. Pawrents agrees to exercise reasonable care of the pet during its stay and, if applicable, during transport. If the pet is transported to or from pawrents by pawrents’ staff, i hold pawrents harmless in the event of injury or accident during transportation. It is expressly agreed by myself and pawrents that pawrents’ liability shall in no event exceed the lesser of the current chattel value of a pet of the same breed or the sum of $200.00 per animal admitted.
9. I agree to be solely responsible for any and all acts or behavior of the pet while in the care of pawrents, including payment of costs of injury to staff or other animals or damage to facilities caused by the pet. I further agree to indemnify pawrents and its agents against any claims made against pawrents or its employees or members or other agents or losses or damages of any kind suffered by pawrents or its agents as a result of my failure to inform pawrents of any pre-existing condition the pet may have (such as illness or aggression problems) or which were otherwise caused by the pet. I understand that in the event of a dog bite or injury, pawrents might be compelled to release my own or the pet’s information to authorities.
10. I understand that pawrents utilizes playgroups where pets interact and co-mingle with other pets. In extreme cases, the pet may be muzzled for their protection or the protection of other pets or staff. I agree that the pet may be removed from a playgroup at pawrents’ discretion and not permitted to interact further with other pets during current or any subsequent stays. I further understand that when pets play in groups, that nicks, marks and scratches may occur. Pawrents’ staff may or may not be able to notify pet parent immediately if the pet sustains any nicks, marks or scratches and even if the pet is seriously injured.
11. I understand that if the pet is not picked up within fourteen (14) calendar days after they were due to depart a pawrents location, the pet will be deemed to be abandoned and become the property of pawrents and may be relinquished to a shelter.
I fully understand and agree that if i abandon the pet at a pawrents facility, i may be unable to retrieve possession of the pet and will have no recourse against pawrents. I have read and fully understand the terms of this agreement, including the releases, waivers of liability, acceptance of risk and indemnity provisions and understands that i have given up substantial rights by signing it and has signed it freely and voluntarily without any inducement, assurance or guarantee and intends it to be a complete and unconditional release of all liability to the greatest extent permitted by law.
14. I understand that pawrents may offer products to the pet that are not specifically labeled for pet consumption or use on pets (e.G., canned pumpkin, peanut butter, chicken broth, tuna). These products are offered as part of the “a la carte” meal options as well as used as additives if the pet needs encouragement to eat.   I understand it is my responsibility to inform pawrents of any known allergies or preferences otherwise.
15. I understand that on occasion my likeness or the pet’s likeness may be captured on video or other media while utilizing pawrents’ services. I hereby authorize pawrents to use, broadcast, and/or reproduce our likeness in video, print, or other media. I agree i will not be compensated for any such use.
17. In an emergency, pawrents will attempt to contact the pet’s personal veterinarian as well as the emergency contact provided to pawrents by pet parent; however, such an emergency may not provide the time to do so prior to the administration of care. I authorize pawrents to obtain medical attention for the pet from any qualified veterinarian and to transport the pet to and from such veterinarian when pawrents deems such medical care necessary for the pet’s health. I grant pawrents, its employees, and agents full authority to make decisions involving the medical treatment of the pet and i agree to pay for all related costs. This applies to any claims for injuries or damages related to such medical care or that arise due to the transport of the pet. In the event of the pet’s death, pet parent or the pet parent’s emergency contact will be notified immediately.
18. I agree to provide pawrents access to all veterinary records of the pet at any time upon request and authorize pawrents to at any time obtain any and all information concerning the pet’s veterinary services or other records (collectively, “veterinary records”) from any veterinarian or veterinary facility. I expressly agree that pawrents shall be pet parent’s authorized agent with respect to accessing the veterinary records, and that this agreement shall constitute pet parent’s express written authorization for pawrents to obtain the veterinary records from a veterinarian for any reason, medical and non-medical, whether emergency or otherwise. I acknowledge and agree that, to the maximum extent permitted by applicable law, pawrents shall bear no responsibility with respect to (a) the inadvertent, unintentional or unauthorized disclosure, loss or destruction of all or any portion of the veterinary records, whether by pawrents or a third party, including without limitation a veterinarian or veterinary facility, and that i shall indemnify and hold harmless pawrents for any damages or harm caused by such disclosure, loss or destruction.
19.  This agreement contains the entire agreement between the parties. All terms and conditions of this agreement shall be binding on the heirs, administrators, personal representatives and assignees of pet parent and pawrents.
20.   Any controversy or claim arising out of or relating to this agreement, or the breach thereof, or as the result of any claim or controversy involving the alleged negligence by any party to this agreement, shall be settled in accordance with the rules of the american arbitration association, and judgment upon the award rendered by an arbitrator may be entered in any court having jurisdiction thereof. The arbitrator shall, as part of the award, determine an award to the prevailing party of the costs of such arbitration and reasonable attorney’s fees of the prevailing party. The arbitrator(s) shall apply the laws of the state in which this agreement is executed to the merits of any dispute or claim, without reference to conflicts of law rules. The parties hereby consent to the personal jurisdiction of the state and federal courts located in california and agree that such courts shall have the sole and exclusive jurisdiction for any action or proceeding arising from or relating to this agreement or relating to any arbitration in which the parties are participants. The parties have read and understand this clause 16, which discusses arbitration. The parties understand that by signing this agreement that they will submit any claims arising out of, relating to, or in connection with this agreement or the interpretation, validity, construction, performance, breach or termination thereof, to binding arbitration, and that this arbitration clause constitutes a waiver of the party’s right to a jury trial and related to the resolution of all disputes relating to all aspects of the relationships between the parties.
21. I acknowledge and agree that i am assuming (i) all risk of illness, disease, harm or otherwise to the pet by allowing the pet to stay at a pawrents' location and (ii) all risk of damages caused by the pet to other pets, to any pawrents' employee or agent or to any pawrents' asset and that pawrents shall have no liability for any harm to the pet.
22. If any term or provision of this agreement is held to be invalid, illegal, or unenforceable under applicable law in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. Upon such determination that any term or other provision is invalid, illegal, or unenforceable, the parties hereto shall negotiate in good faith to modify this agreement so as to affect the original intent of the parties as closely as possible in a mutually acceptable manner in order that the transactions contemplated hereby be consummated as originally contemplated to the greatest extent possible.


The parties have entered into this agreement as of the date noted.


Pet parent: 

I have read and agree to the pet parent daycare service agreement

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