Pawrents LLC

Terms of Service

Last modified 10 July 2023

These Terms of Service (the "Terms") constitute a legally binding agreement between you and Pawrents, LLC ("Pawrents," "we," "us," "our") governing your use of the Pawrents website(s), including www.Pawrents.info (the "Sites") and mobile application(s) (the "Apps") (together "Platform") and related products and services and other online or offline communications (collectively referred to as the "Services").

 

The use of all personal data you submit while using our Services or which we collect about you is governed by our Privacy Policy ("Privacy Policy"). A copy of our Privacy Policy is available. You acknowledge that by using our Services you have reviewed these Terms and the Privacy Policy (together, the "Agreement").

 

1. General: You are permitted to use the Platform only if you: (1) Represent that you are able to form a binding contract in your jurisdiction; (2) Comply with our Terms of Service; (3) Will not copy or distribute any part of any part of the Platform in any medium without Company’s prior written authorization except as permitted through the Platform’s functionality and under these Terms of Service; (4) Provide accurate and complete information when creating an account; (5) Acknowledge you are solely responsible for the activity that occurs while signed in to or while using the Platform; (6) Don’t collect any personally identifiable information, including full names, physical addresses, or e-mail addresses, for commercial purposes; and (7) Acknowledge your sole responsibility for your content submissions, including discussion posts, profile information and links, pictures, and other such content. The Platform is available only to, and may only be used by individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, the Platform is not available to children (persons under the age of 18) or users who have had their user account temporarily or permanently deactivated. By becoming a user, you represent and warrant that you are at least 18 years old and that you have the right, authority, and capacity to enter into and abide by the terms and conditions of this Agreement.

 

Your consent at registration and continued use of our Services constitutes your acceptance of and agreement to all of the terms and conditions in these Terms, the Privacy Policy, as well as any future amendments and additions to this Agreement as we may publish from time to time. If any future changes to this Agreement are unacceptable to you or cause you to no longer be in compliance with this Agreement, you must deactivate your account, and immediately stop using our Services.

 

In these Terms of Service, we use the terms “you” and “your” to mean any person using our Platform, and any organization or person using the Platform on an organization’s behalf. As used in these Terms of Service, “User(s)” refers to any individual using the Platform, “Host(s)” refers to any individual using the Platform to find and host a guest pet, and “Guest(s)” refers to any individual using the Platform to find Hosts for their dogs.

 

2. Overview of our Services

 

Pawrents is a platform that connects pet parents and allows members of our community to both host and have their dogs hosted by other members for pet sitting.

 

Pawrents does not provide any pet care services. We make no representations or warranties about the quality of pet boarding, pet sitting, pet walking, house sitting, transportation, or other services provided by Hosts, or about your interactions and dealings with users. Though we provide general guidance on our Platform to Users about safety and pet care and to about selecting a Host or Guest, Pawrents does not employ, recommend or endorse Guests or Hosts, and we will not be responsible or liable for the performance or conduct of any User, whether online or offline. Using the Platform often involves meeting real people and doing real things in the real world, which can sometimes lead to unexpected situations. You should use common sense and good judgment when interacting with others. Pawrents is not responsible for interactions which occur between Users or their pets, whether in person, through the Platform, offline, or online.

 

USERS HEREBY ACKNOWLEDGE THAT PAWRENTS DOES NOT SUPERVISE, SCOPE, DIRECT, CONTROL OR MONITOR HOSTS OR GUESTS AND EXPRESSLY DISCLAIMS (TO THE EXTENT PERMITTED BY LAW) ANY RESPONSIBILITY AND LIABILITY FOR THE WORK PERFORMED AND THE PET SITTING IN ANY MANNER, INCLUDING BUT NOT LIMITED TO A WARRANTY OR CONDITION OF GOOD AND WORKMANLIKE SERVICES, WARRANTY OR CONDITION OF QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, OR COMPLIANCE WITH ANY LAW, STATUTE, ORDINANCE, REGULATION, OR CODE.

 

Any reference on our Services to a user being rated, licensed or credentialed in some manner, or "background checked," "vetted," or similar language designations indicates only that the user has completed a relevant account process or met certain criteria and does not represent anything else. Any such description is not an endorsement, certification or guarantee by Pawrents of such Pet Sitter's skills or qualifications or whether they are licensed, trustworthy, safe or suitable. Instead, any such description is intended to be useful information for other users to evaluate when they make their own decisions about the identity.

Pawrents is not responsible for the performance or communications of Users, nor does it have control over the quality, timing, legality, failure to provide, or any other aspect whatsoever of Pet Sitting, pet boarding, pet walking, nor of the integrity, responsibility, competence, qualifications, or any of the actions or omissions whatsoever of any Users, or of any ratings or reviews provided by Users with respect to each other. Pawrents makes no warranties or representations about the suitability, reliability, timeliness, or accuracy of the Pet Sitting requested or services provided by, or the communications of or between, Users identified through our Services, whether in public or private, via on- or off-line interactions, or otherwise howsoever.

 

Pawrents reserves the right to rank Users in any search queries at its sole discretion. Pawrents may use a variety of factors to determine how to rank Users as Pawrents may in its sole discretion deem relevant.

 

3. Account Information and Security

 

When you register, you provide us with some basic information, such as a phone number or email address. Keep your email address and other account information current and accurate. You alone are responsible for anything that happens from your failure to maintain security and confidentiality, such as by sharing your account credentials with others. If someone is using your account, notify us immediately.

 

 

4. Vetting of Users

User Background Checks

 

Users may be subject to a review process before they can register for and during their use of our Services, which may include but is not limited to: identity verification, right to work checks, and criminal background checks, using third-party services as appropriate ("Background Checks"). Although Pawrents may perform, or cause to be performed, Background Checks, Pawrents cannot confirm that each User is who they claim to be, and Pawrents cannot and does not assume any responsibility for the accuracy or reliability of Background Check information.

 

When interacting with other Users, you should exercise caution and common sense to protect your personal safety, data, and property, just as you would when interacting with other persons whom you don't know. Pawrents will not be liable for any false or misleading statements made by Users of our Services.

 

You will promptly disclose to Pawrents in writing if you have any potentially relevant criminal convictions (other than minor fixed penalty parking or speeding offenses), that arise during your use of our Services. Pawrents recommends that all users use common sense judgment and precautions when interacting with users, just like you would in interaction with any other individual whom you don’t know. It is strongly recommended that all Hosts schedule a “Meet-n-Greet” with all pets and pet owners before providing pet boarding or other pet related services to mitigate as many risks as possible. Users are encouraged to report any fake profiles, suspicious activity, and/or unsafe behavior when interacting with another member or pet on the Platform to us.

 

Pawrents cannot guarantee the accuracy or the identity of any User, Host, Guest, or anyone who uses the Platform. Accordingly, Pawrents cannot and does not assume any responsibility or liability for improper vetting or failing to vet a User of the Platform, nor for the conduct of anyone who uses the Platform.

 

NEITHER PAWRENTS, NOR ANY OF ITS PARENTS, AFFILIATES OR LICENSORS, INCLUDING THEIR RESPECTIVE DIRECTORS, OFFICERS, SHAREHOLDERS, AGENTS, INVESTORS, SUBSIDIARIES, ATTORNEYS, REPRESENTATIVES, INSURERS, EMPLOYEES, SUCCESSORS AND ASSIGNS (COLLECTIVELY REFERRED TO AS "AFFILIATES") IS RESPONSIBLE OR LIABLE FOR THE CONDUCT, ACTS, OR OMISSIONS, WHETHER ONLINE OR OFFLINE, OF ANY USER OF OUR SERVICES AND, TO THE EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE PAWRENTS AND AFFILIATES FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, OR DAMAGES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH OUR SERVICES.

 

 

EACH HOST IS SOLELY RESPONSIBLE FOR OBTAINING ALL PERMITS, LICENSES AND OTHER PERMISSIONS REQUIRED TO OFFER OR PROVIDE ANY PET BOARDING SERVICES OR OTHER HOST-PROVIDED SERVICES AND PAWRENTS ASSUMES NO RESPONSIBILITY FOR A HOST’S FAILURE TO OBTAIN SUCH PERMITS, LICENSES OR PERMISSIONS OR OTHERWISE COMPLY WITH ANY APPLICABLE LAWS, RULES, OR REGULATIONS.

 

 

5. During a Pet Stay

 

Failure to Retrieve Pet

If you, as a Guest, make a booking of pet related services and fail to retrieve your pet within seven (7) days (or the time period set forth in the applicable jurisdiction's animal abandonment or cruelty laws, if earlier) after the end date of your reservation, you agree that the Host may (but has no obligation to), in its sole discretion, place your pet in foster care or shelter and notify the authorities. You agree that you will be responsible for and will reimburse the Host or Pawrents all costs and expenses of any such action, and you acknowledge that you may become subject to any applicable laws that may govern your failure to retrieve your pet, including all applicable animal abandonment or cruelty laws.

 

 

Emergency Medical Situations Involving a Guest’s Pet

 

Guests should ensure that the Host is provided with contact information to reach the Guest in the event an emergency medical situation arises involving Guest’s pet. Guests and Hosts acknowledge and agree that, to the extent any situation arises where the Guest’s pet is required to receive emergency veterinary care while in the care or custody of the Host, the Host shall make reasonable efforts to contact the Guest to notify the Guest of the situation. If the Guest or the Guest’s emergency contact cannot be reached following reasonable efforts, Guest authorizes Host to authorize care on his/her behalf in order to promptly treat Guest’s pet. Guests acknowledge and agree that the costs of any such treatment for emergency medical situations is the sole and exclusive responsibility of the Guest.

 

 

Flea/Tick Situations Involving a Guest’s Pet

 

It is every Host’s and Guest’s responsibility to have his/her pets up to date on a form of flea and tick control. Both Guests and Hosts acknowledge and agree that, to the extent any situation arises where either the Host’s or the Guest’s pet introduces fleas/ticks, the guardian of said pet shall be held responsible for all costs associated with fleas and/or flea/tick prevention. It is the responsibility of all Guests to disclose any knowledge of flea/tick issues associated with their pets to all Hosts before any service is rendered.

 

 

Alternative Accommodation

 

Hosts expressly reserves the right, in their sole discretion, to remove a Guest’s pet from a Guest’s home should a Host deem it necessary for the safety of the Host or any persons living with the Host or the Host’s or the Guest’s pet. In the event that the Host must relocate the Guest’s pet, Host shall make reasonable efforts to contact the Guest and/or the Guest’s Emergency Contact to arrange alternative care. Should the Host not be able to contact the Guest or the Guest’s Emergency Contact, Host will use his or her best judgment to find adequate care until the Member is able to retrieve its pet. The Guest is responsible for any additional charges incurred as a result of alternative accommodation.

 

 

Emergency Contact

 

Guests acknowledge and agree to provide Hosts with emergency contact information and that Hosts shall make reasonable efforts to contact the Guest in the event a situation arises that requires or may require Guest’s consent. In the event Host cannot reach the Guest after reasonable efforts, Guest’s provided Emergency Contact(s) is authorized to act on behalf of the guest pet. It is the Guest’s responsibility to ensure the emergency contact information is current and that the contact is aware of his or her responsibility to act on behalf of the Guest.

 

 

6. Membership Fees

 

If you sign up for a Pawrents paid membership subscription, you agree to pay Pawrents all subscription charges associated with the plan you subscribe to as described on the Platform at the time you subscribe and provide your payment information. You also authorize Pawrents, or a third-party payment processor that works on our behalf, to charge your chosen payment method according to the terms of the plan to which you subscribe. The subscription period and the amount and frequency of the charges will vary depending on the subscription plan you select. Pawrents reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment.

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PAWRENTS PAID MEMBERSHIP SUBSCRIPTIONS WILL CONTINUE INDEFINITELY UNTIL CANCELLED BY THE USER. AFTER YOUR INITIAL SUBSCRIPTION COMMITMENT PERIOD, AND AGAIN AFTER ANY SUBSEQUENT SUBSCRIPTION PERIOD, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR AN ADDITIONAL EQUIVALENT PERIOD AS THE SUBSCRIPTION TERM YOU ORIGINALLY SELECTED AND AT THE SUBSCRIPTION RATE AND FREQUENCY DISCLOSED TO YOU ON THE SITE WHEN YOU ORIGINALLY SUBSCRIBED, UNLESS OTHERWISE PROVIDED AT THE TIME YOU SUBSCRIBED.

You may cancel your paid membership subscription at any time by following the instructions on your account settings page or contacting Pawrents at hello@Pawrents.info. If you cancel your subscription, you typically will be permitted to use your subscription until the end of your then-current subscription term. Your subscription will not be renewed after your then-current term expires, but your payment method will be charged, and you will be required to pay, any cancellation or other fees associated with your early termination and disclosed to you at the time you signed up for the subscription plan.

30 Day Money Back Guarantee: When you pay for a annPremium membership, you may request a refund within 30 days by emailing hello@Pawrents.info. We may deny your request for a refund if:

 

- You have exchanged, given, or received contact details for another User, either via the Platform or subsequent to exchanged messages on the Platform.

 

- Your membership is a renewed, or for some other reason, it is not the first time you have subscribed to Pawrents (regardless of the email address used for registration purposes).

 

- You have violated these Terms and Conditions.

 

Except as set forth in these Terms of Service or as described on the Platform at the time you make a purchase, all payments for services/products are non-refundable and there are no refunds or credits for unused or partially used services/products or service/product cancellations.

 

7. Public Areas; Acceptable Use

Our Services may contain profiles, email systems, blogs, message boards, reviews, ratings, postings, chat areas, messaging between Users, news groups, forums, communities and/or other message or communication facilities ("Public Areas") that allow Users to communicate with, or view content posted by, other Users. You may only use such community areas to send and receive messages and materials that are relevant and proper to the applicable forum. For the safety and integrity of our Services, you should not share your personal contact information with other Users. Public Areas are not private, and by sharing a photo or video in a Public Area, including messaging between Users, you grant Pawrents an irrevocable license to use the image or video at our discretion, including for advertising or marketing.

 

Without limitation, our Services may not be used for any of the following purposes:

 

 To defame, abuse, harass, stalk, threaten, intimidate, misrepresent, mislead or otherwise violate the rights (such as, but not limited to, rights of privacy, confidentiality, reputation, and publicity) of others, including Users and Pawrents staff;

 To publish, post, upload, distribute or disseminate any profane, defamatory, infringing, obscene or unlawful language, material or information;

 To upload files that contain software or other material that violates the intellectual property rights (or rights of privacy or publicity) of any User, third party, or Pawrents;

 To upload files or scripts such as Trojan horses, corrupt files, SQL injections, worms, timebombs, cancelbots or any other files or software that may damage Pawrents or its Users' computers;

 To advertise or offer to sell any goods or services for any commercial purpose through our Services which are not relevant to our Services;

To conduct or forward surveys, contests, pyramid schemes, or chain letters;

 To impersonate another person or a User or allow any other person or entity to use your user profile to post or view comments;

 

While using our Services, you may not:

 

 Use our Services for any unauthorized or illegal purpose, including but not limited to posting or performing Pawrents Sitting in violation of local, state, provincial, national, or international law;

 Post or upload any content which you have not obtained the necessary rights and permissions to use accordingly;

Message repeatedly about the same Pet Sitting request ("Spamming");

 Download any file posted by another User that you know, or reasonably should know, cannot be legally distributed through our Services;

Restrict or inhibit any other User from using and enjoying the Public Areas;

 Imply or state that any statements you make (whether on or off our Services) are endorsed by Pawrents, without the prior written consent of Pawrents;

 Use a robot, spider, manual, meta tag, "hidden text," agent, robot, script, and/or automatic processes or devices to data-mine, data-crawl, scrape, collect, mine, republish, redistribute, transmit, sell, license, download, manage or index our Services, or the electronic addresses or personal information of others, in any manner;

Frame or utilize framing techniques to enclose our Services or any portion thereof;

Hack or interfere with our Services, its servers or any connected networks;

 Adapt, alter, license, sublicense or translate our Services for your own personal or commercial use;

 Remove, alter, or misuse, visually or otherwise, any copyrights, trademarks or proprietary marks or rights owned by Pawrents and Affiliates;

 Upload content to our Services that is offensive and/or harmful, including, but not limited to, content that advocates, endorses, condones or promotes racism, bigotry, hatred or physical harm of any kind against any individual or group of individuals;

 Upload content that provides materials or access to materials that exploit people in an abusive, violent or sexual manner;

 Use our Services to solicit for any other business, website or service, or otherwise contact Users for employment, contracting or any purpose not related to use of our Services as set forth herein;

 Use our Services to collect usernames, email addresses, or other personal information of Users by electronic or other means;

Use our Services in violation of this Agreement;

 Use our Services in a manner that is false or misleading (directly or by omission or failure to update information), or for the purpose of accessing or otherwise obtaining Pawrents's trade secret information for public disclosure or other purposes;

 Attempt to circumvent the payments system or Service Charges in any way including, but not limited to, making or processing payments outside of our Services, providing inaccurate information on service confirmations, or otherwise invoicing in a fraudulent manner;

 Register under different usernames or identities after your account has been suspended or terminated, or register under multiple usernames or false identities, or register using a false or disposable email or phone number;

Cause any third party to engage in the restricted activities above; or

Use tools with the goal of masking your IP address (like the TOR network).

 

You understand that all submissions made to Public Areas will be public and that you will be publicly identified by your name or login identification when communicating in Public Areas. Pawrents will not be responsible for the action of any Users with respect to any information or materials posted in Public Areas.

 

8. Deactivation and Suspension

Pawrents may terminate the Agreement with any User for any reason (or no reason) in Pawrents's sole discretion, including but not limited to failure to comply with any part of the Agreement and/or any binding policy or terms referenced herein.

 

Pawrents may suspend your right to use our Services pending its investigation of a potential breach by you of this Agreement. Pawrents may deactivate your account or limit your use of our Services upon its determination that you breached a provision of this Agreement (a "User Breach"). Pawrents will provide you with written notice of its determination. If you wish to appeal this determination, please contact hello@Pawrents.info within 14 days of receipt of such notice with the grounds for your appeal.

 

If Pawrents suspends or deactivates your account or limits your use of our Services pursuant to this Section 8, you are thereafter prohibited from registering and creating a new account under your name or business name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

 

Even after your right to use our Services is suspended, terminated or limited, this Agreement will remain enforceable against you. Pawrents reserves the right to take appropriate legal action pursuant to the Agreement.

 

Pawrents reserves the right to modify or discontinue, temporarily or permanently, all or any portion of our Services at its sole discretion. Pawrents will provide you with notice of any such modification or discontinuation as required by law. To the extent permitted by law, Pawrents shall not be liable to you for any modification or discontinuance of all or any portion of our Services. Pawrents has the right to restrict anyone from completing registration as a Pawrents Sitter if such person may threaten the safety and integrity of our Services, or if such restriction is necessary to address any other reasonable business concern.

 

You may terminate this Agreement at any time by ceasing all use of our Services and deactivating your account. All parts of this Agreement which by their nature should survive the expiration or termination of this Agreement shall continue in full force and effect subsequent to and notwithstanding the expiration or termination of this Agreement or your use of our Services.

 

9. Account, Security, and Telephone Communications

You must register with Pawrents and create an account to use our Services. You are the sole authorized user of your account. You are responsible for maintaining the confidentiality of any log-in, and account number provided by you or given to you by Pawrents for accessing our Services. You are solely and fully responsible for all activities that occur under your account, even if not authorized by you. Pawrents has no control over the use of any User's account and expressly disclaims any liability derived therefrom. Should you suspect that any unauthorized party may be using your account or you suspect any other breach of security, you agree to notify Pawrents immediately.

 

You acknowledge that telephone calls to or from Pawrents, together with its agents and Affiliates, may be monitored and recorded for the purposes of quality control and training.

 

You verify that any contact information provided to Pawrents, our agents and affiliates, and Users, including, but not limited to, your name, business name, mailing address, email address, your residential or business telephone number, and/or your mobile telephone number, is true and accurate. You verify that you are the current subscriber or owner of any telephone number that you provide. You are strictly prohibited from providing a phone number that is not your own. If we discover that any information provided in connection with your registration is false or inaccurate, we may suspend or deactivate your account. Should any of your contact information change, you agree to immediately notify Pawrents before the change goes into effect by updating your account.

 

You may at your option, elect to receive SMS notifications from Pawrents. You expressly authorize Pawrents to use autodialer or non-autodialer technology to send text messages to the mobile phone number associated with your Opt In. You also authorize Pawrents to include marketing content in any such messages. You do not have to Opt In or agree to Opt In as a condition of use of the Services.

 

You consent to the use of an electronic record to document your Opt In.

 

You confirm that you are the current subscriber to the Opted In mobile phone number or that you are the customary user of that number on a family or business plan and that you are authorized to Opt In. You agree that the foregoing authorized communications may be initiated for any transactional, customer service, advertising, marketing, promotional, debt collection, account administration, or other purposes. To withdraw your consent, contact us via the methods described in the Contact Us section of the Terms of Service, or on the Platform or by following any unsubscribe instructions provided to you in those communications. If you withdraw your consent, certain features of our Services may not be available to you.

 

10. User Generated Content

"User Generated Content" is defined as any information and materials you provide to Pawrents, its corporate partners, or other Users in connection with your registration for and use of our Services and participation in Pawrents promotional campaigns, including without limitation the information and materials posted or transmitted for use in Public Areas. You are solely responsible for User Generated Content, and we act merely as a passive conduit for your online distribution and publication of your User Generated Content. You acknowledge and agree that Pawrents is not involved in the creation or development of User Generated Content, disclaims any responsibility for User Generated Content, and cannot be liable for claims arising out of or relating to User Generated Content. Further, you acknowledge and agree that Pawrents has no obligation to monitor or review User Generated Content, but reserves the right to limit or remove User Generated Content if it is not compliant with the terms of this Agreement and to use User Generated Content in its Services, including for marketing or advertising as further described below.

 

You hereby represent and warrant to Pawrents that your User Generated Content (a) will not be false, inaccurate, incomplete or misleading; (b) will not be fraudulent or involve the transfer or sale of illegal, counterfeit or stolen items; (c) will not infringe on any third party's privacy, or copyright, patent, trademark, trade secret or other proprietary right or rights of publicity or personality (to the extent recognized by law in the jurisdiction where the Pawrents Sitting is performed); (d) will not violate any law, statute, ordinance, code, or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination, incitement of hatred or false or misleading advertising, anti-spam or privacy); (e) will not be defamatory, libellous, malicious, threatening, or harassing; (f) will not be obscene or contain pornography (including but not limited to child sexual abuse material) or be harmful to minors; (g) will not contain any viruses, scripts such as Trojan Horses, SQL injections, worms, time bombs, corrupt files, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (h) will not claim or suggest in any way that you are employed or directly engaged by or affiliated with Pawrents or otherwise purport to act as a representative or agent of Pawrents; and (i) will not create liability for Pawrents or cause Pawrents to lose (in whole or in part) the services of its Internet Service Providers (ISPs) or other partners or suppliers.

 

Our Services hosts User Generated Content relating to reviews and ratings of specific Users ("Feedback"). Feedback is such User's opinion and not the opinion of Pawrents, and has not been verified or approved by Pawrents. You agree that Pawrents is not responsible or liable for any Feedback or other User Generated Content. Pawrents encourages each User to give objective, constructive and honest Feedback about the other Users with whom they have transacted. Pawrents is not obligated to investigate any remarks posted by Users for accuracy or reliability or to consider any statements or materials posted or submitted by Users about any Feedback but may do so at its discretion. You agree that Feedback enables Users to post and other Users to read about Users' expression of their experiences and that you will not complain or take any action merely because you happen to disagree with such feedback. You may request removal of a review that violates this Agreement by contacting hello@Pawrents.info. Each Client should undertake their own research to be satisfied that a specific User has the right qualifications for a particular Pawrents Sitting assignment.

 

Pawrents respects the personal and other rights of others, and expects Users to do the same. Pawrents is entitled to identify a User to third parties who claim that their rights have been infringed by User Generated Content submitted by that User, so that they may attempt to resolve the claim directly.

 

If a User believes, in good faith, that any User Generated Content provided on or in connection with our Services is objectionable or infringes any of its rights or the rights of others (e.g. counterfeiting, insult, invasion of privacy), the User is encouraged to notify Pawrents. If a User discovers that User Generated Content promotes crimes against humanity, incites hatred and/or violence, or concerns child sexual abuse material, the User must notify Pawrents. Such notification can be made at hello@pawrents.info or 548 Market St PMB 426938, San Francisco, CA94104

 

By posting User Generated Content, Users give Pawrents a perpetual, assignable, sublicensable, unrestricted, irrevocable, and unlimited license to use, publish, copy, create derivative works from, or otherwise exploit such User Generated Content to improve and maintain its services, for marketing purposes including in advertising materials, whether posted on the Pawrents website or on other websites or media. Users agree that User Generated Content shall in no case constitute User confidential information. Notwithstanding the foregoing, Users may delete or revise any previously posted User Generated Content. In such cases, Pawrents shall have no obligation to remove any marketing material or publication which includes such User Generated Content but shall only refrain from making further uses thereof.

 

11. Links to Third-Party Websites

(a) General Disclaimer

 

Our Services may contain links (such as hyperlinks) to third-party websites. Such links do not constitute endorsement by Pawrents or association with those websites, their content or their operators. Such links (including without limitation external websites that are framed by our Services as well as any advertisements displayed in connection therewith) are provided as an information service, for reference and convenience only. Pawrents does not control any such websites, and is not responsible for their availability, accuracy, content, advertising, products, or services. It is your responsibility to evaluate the content and usefulness of the information obtained from other websites. You acknowledge and agree that Pawrents is not involved in the creation or development of third-party websites and disclaims any responsibility for third-party websites, and cannot be liable for claims arising out of or relating to third-party websites. Further, you acknowledge and agree that Pawrents has no obligation to monitor, review, or remove links to third-party websites, but reserves the right to limit or remove links to third-party websites on our Services at its sole discretion.

 

The use of any website controlled, owned or operated by a third party is governed by the terms and conditions of use and privacy policies for those websites. You access such third-party websites at your own risk. Pawrents expressly disclaims any liability arising in connection with your use and/or viewing of any websites or other material associated with links that may appear on our Services. You hereby agree to hold Pawrents harmless from any liability that may result from the use of links that may appear on our Services.

 

As part of the functionality of our Services, you may link your account with online accounts you may have with third party social networking service providers (such as Apple or Google) (each such account, a "Third-Party Account") by either: (i) providing your Third-Party Account login information through our Services; or (ii) allowing Pawrents to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent that you are entitled to disclose your Third-Party Account login information to Pawrents and/or grant Pawrents access to your Third-Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating Pawrents to pay any fees or making Pawrents subject to any usage limitations imposed by such third-party service providers. By granting Pawrents access to any Third-Party Accounts, you understand that (i) Pawrents may access, make available and store (if applicable) your public profile that you have provided to and stored in your Third-Party Account (the "SNS Content") so that it is available on and through our Services via your Pawrents account, including without limitation any friend lists, and (ii) Pawrents may submit to and receive additional information from your Third-Party Account to the extent specified when you link your account with the Third-Party Account. Unless otherwise stated in these Terms of Service, all SNS Content shall constitute User Generated Content. Depending on the Third-Party Accounts you choose, and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information or personal data that you post to your Third-Party Accounts may be available on and through your account on our Services. Please note that if a Third-Party Account or associated service becomes unavailable or Pawrents's access to such Third-Party Account is terminated by the third-party service provider, then SNS Content may no longer be available on and through our Services. You will have the ability to disable the connection between your account on our Services and your Third-Party Accounts at any time, by revoking permissions in the account settings of your Third-Party Account. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD PARTY SERVICE PROVIDERS. Pawrents makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and Pawrents is not responsible for any SNS Content.

 

12. Pawrents Operates as an Online Marketplace

Pawrents operates as an online marketplace that connects Hosts and Guests, who wish to perform a variety of Pet Sitting. Pawrents does not perform Pet Sitting and does not employ people to perform Pet Sitting. Pawrents does not control or direct the Pet Sitters' performance of their services or set their work locations or work hours. Pet Sitters provide their own tools and supplies to perform their services; Pawrents does not provide the tools or supplies.

 

Our Services are not an employment agency service or business and Pawrents is not an employer of any User

Notwithstanding anything to the contrary in this Section 12 of the Terms, Pet Sitters hereby acknowledge that, as an online marketplace, Pawrents derives value from its client information, which is its Proprietary Material (as defined below). Accordingly, Pet Sitters agree to preserve as confidential all such Proprietary Material and not to use such Proprietary Material of Pawrents other than in accordance with the Terms including without limitation to solicit or influence or attempt to influence any Client to engage with Pet Sitter outside of the Services, or to direct any purchase of services to any person, firm, corporation, institution, or other entity in competition with the business of Pawrents.

 

13. Intellectual Property Rights

All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, typefaces and other content, including Pawrents designs, trademarks, client information and logos (collectively "Proprietary Material") that Users see or read through our Services is owned by Pawrents, excluding User Generated Content, which Users hereby grant Pawrents a license to use as set forth above in Section 10. Proprietary Material is protected in all forms, media and technologies now known or hereinafter developed. Pawrents owns all Proprietary Material, as well as the coordination, selection, arrangement and enhancement of such Proprietary Materials. The Proprietary Material is protected by domestic and international laws governing copyright, patents, and other proprietary rights. Users may not copy, download, use, redesign, reconfigure, or retransmit anything from our Services without Pawrents's express prior written consent and, if applicable, the consent of the holder of the rights to the User Generated Content. Any use of such Proprietary Material other than as permitted herein is expressly prohibited.

 

The service marks and trademarks of Pawrents and associated logos are service marks owned by Pawrents. Any other trademarks, service marks, logos and/or trade names appearing via our Services are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the express prior written consent of the owner.

 

14. Copyright Complaints and Copyright Agent

Pawrents respects the intellectual property of others and expects Users to do the same. If you believe, in good faith, that any materials provided on or in connection with our Services infringe upon your copyright or other intellectual property right, please send the following information to Pawrents's Copyright Agent at: Pawrents LLC., 548 Market St PMB 426938, San Francisco, CA 94104 or hello@Pawrents.info:

 

 A description of the copyrighted work that you claim has been infringed, including the URL (Internet address) or other specific location on our Services where the material you claim is infringed is visible. Include enough information to allow Pawrents to locate the material, and explain why you think an infringement has taken place;

 A description of the location where the original or an authorized copy of the copyrighted work exists -- for example, the URL (Internet address) where it is posted or the name of the book in which it has been published;

Your name, address, telephone number, and e-mail address;

 A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

 A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner's behalf; and

 Your electronic or physical signature as the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.

15. Confidential Information

You acknowledge that Confidential Information (as defined below) is a valuable, special and unique asset of Pawrents and agree that you will not, for the lifetime of your account on Pawrents plus 10 years thereafter, disclose, transfer, or use (or seek to induce others to disclose, transfer or use) any Confidential Information for any purpose other than use of our Services in accordance with these Terms of Service. If relevant, you may disclose the Confidential Information to your authorized employees and agents provided that they are also bound to maintain the confidentiality of Confidential Information. You shall use best efforts to protect Confidential Information from unauthorized disclosure, transfer or use. You shall promptly notify Pawrents in writing of any circumstances that may constitute unauthorized disclosure, transfer, or use of Confidential Information. You shall return all originals and any copies of any and all materials containing Confidential Information to Pawrents promptly upon deactivation of your User account or termination of this Agreement for any reason whatsoever.

 

The term "Confidential Information" shall mean any and all of Pawrents's trade secrets, confidential and proprietary information, and all other information and data of Pawrents that is not generally known to the public or other third parties who could derive value, economic or otherwise, from its use or disclosure. Confidential Information shall be deemed to include technical data, know-how, research, product plans, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances, strategic and other Proprietary Materials and confidential information relating to Pawrents or Pawrents's business, operations or properties, including information about Pawrents's staff, Users or partners, or other business information disclosed or obtained directly or indirectly in writing, orally or by drawings or observation.